Google’s AI Search Revamp

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Are you tired of repeating the same instructions to your team?

Guidde revolutionizes how you document and share processes with AI-powered how-to videos.

Here’s how:

1️⃣ Instant Creation: Turn complex tasks into stunning step-by-step video guides in seconds.
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3️⃣ Seamless Sharing: Share or embed guides anywhere effortlessly.

The best part? The browser extension is 100% free.

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NEWS UPDATES

ServiceNow has chosen Google to host more of its workflow software, signing a contract worth about $1.2 billion over several years. The agreement bundles AI-optimized GPUs, data-governance tools, and joint product-engineering support. Google says the extra load will be split across U.S. and European regions to meet residency rules.

This is a fresh proof-point that big enterprises will pay a premium for cloud stacks tuned to generative AI. Finance chiefs can use the price tag to benchmark their own GPU contracts, and tech teams gain leverage to ask for similar co-development perks. Lock in capacity early; cloud discounts tend to shrink after high-profile wins like this.

→ More details about Google’s Cloud Deal

Samsung is negotiating with several model providers, including OpenAI and Perplexity, to preload distinct AI agents on upcoming Galaxy phones. Each agent would focus on a different task, from travel planning to code help, and run partly on-device for speed and privacy. The company says this “multi-agent” push is aimed at reaching hundreds of millions of devices by late 2025.

For product and CX leaders, phone-resident agents mean customers will expect rich AI help even before they open your app. Plan lightweight integrations—API keys, voice intents—so your service can plug into whichever assistant the user picks.

→ More details about AI Agents on Galaxy Devices

A new Labs experiment called Web Guide groups results under clear headings, powered by a custom Gemini model. Instead of a long list of links, users see categories such as “How-to Videos” or “Expert Forums,” each with AI summaries and key pages. Early testers report faster click-through to niche sources and less pogo-sticking.

Marketing leads should watch this closely: category boxes may bump some sites higher—or bury them. Review schema markup and page titles now so your content lands inside the most visible buckets when the feature rolls beyond Labs.

→ More details about Google’s Web Guide

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STRATEGIC AI DECISION

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PROMPT TUTORIAL

You are a pro customer-experience strategist tasked with architecting a service-delight overhaul. Identify the biggest friction point in [SERVICE_TOUCHPOINT] and quantify its toll on satisfaction, cost, or loyalty. Frame your playbook for a [BUSINESS_CONTEXT], acknowledging realities like staffing mix, channel spread, or policy constraints. Recommend one data-informed intervention, sketch the next 30-day sprint, and project the gain in [CX_METRIC].

Service Touchpoint: [Insert here]

Business Context: [Insert here]

CX Metric: [Insert here]

P.S. You can still get the Prompting Playbook (free for you)